AI-powered mail summaries: Get the context before you click

January 30, 2026
Andrea Salerno
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Stable gives you the tools to track, manage, and access your business mail — anywhere, anytime.

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One of the biggest headaches that comes with business mail management is simply figuring out what’s inside, so that you can decide what to do with it. Opening and reading each piece of mail is a tedious chore that takes time away from more valuable work. And that time can add up. 

Stable gives our customers that time back by including an AI-powered summary with every piece of mail we scan. AI summaries help businesses understand what’s in each piece of mail before they even open it, allowing them to take action faster.

Here’s how it works, and how businesses of all sizes benefit.

Let your mail explain itself

When Stable opens and scans a piece of mail at the request of a customer, we also generate an AI summary of that scan. The AI summary appears on the mail items view in the Stable inbox, which means customers don’t have to open the piece of mail to view the summary. 

The AI summaries provide a concise description of the mail’s contents, making it easy to determine what the piece of mail is and what needs to be done with it — whether that’s forwarding it to the right team, prioritizing other more urgent mail, or initiating a workflow.

Because the summary is visible at-a-glance, you can stay in flow and move through your inbox faster, giving you more time back in your day.

Stable dashboard showing AI-powered mail summaries for scanned business mail

AI summaries follow the same access controls as the mail they’re attached to. Anyone with permission to view a mail item, can also view its AI summary. Without those permissions, the AI summary, like the mail item itself, won’t be visible.

AI summaries are included for all Stable customers, so whether you’re a small startup navigating all of the compliance mail that comes with starting a business, or a large enterprise trying to stay on top of thousands of pieces of mail a month, AI summaries are there to help. 

Customers in industries like insurance, healthcare, property management, and accounting are already benefitting, particularly when they receive many similar-looking documents from the same senders. AI summaries help teams quickly identify what each piece of mail actually is, so nothing important gets missed or delayed.

Build smarter mail workflows

AI summaries help teams cut to the chase, so they can get back to work. And they’re just one of the many ways Stable enables automated mail management, helping teams simplify and accelerate mail-driven workflows.

Curious about how Stable is using AI summaries and other technologies to help businesses like yours manage their mail and save time? Reach out to our team to learn more.