HIPAA-compliant virtual mailboxes for modern healthcare businesses
Stable helps healthcare providers and other covered entities manage sensitive mail digitally, with instant remote access and encrypted storage — without risking HIPAA violations.
Trusted by thousands of modern companies
Why HIPAA compliance matters for mail
Healthcare businesses must protect patient health information, even when it arrives by mail. Lab results, insurance forms, and patient medical records, must be stored, handled, and accessed correctly to avoid fines.
Secure virtual mailboxes for protected health information (PHI)
Stable’s virtual mail service meets HIPAA standards for privacy and access control. We digitize, encrypt, and store all incoming mail to safeguard PHI and eliminate mailroom and handling risk.
Establish a HIPAA-compliant business address
We offer permanent business addresses nationwide, or keep your current address and choose to forward mail to our secure, in-house processing centers. Each center is professionally managed with top-tier security, giving you a safe, reliable way to receive mail, access it digitally, and act on it instantly.
How Stable supports HIPAA compliance
Secure mail scanning & categorization
Mail is scanned in a secure, HIPAA-compliant facility, encrypted, categorized, and accessible online.
Compliant PHI storage
Mail is stored securely on HIPAA-compliant servers, with backup, retention, and privacy controls.
Customizable access policies
Ensure the right level of access without compromising PII or your compliance protocols.
Automatic audit trail
Simplify the audit process with a fully traceable, automatic action log.
Centralized, compliant mail access for healthcare teams
Built with security and privacy in mind
Restricted access controls
Limit access to authorized users (view, forward, take action).
Made for distributed teams
Telehealth providers, medical billers, and health startups can centralize mail access.
Single address consistency
Use one professional address for payers, labs, and business partners.
Built for collaboration
Assign mail to individuals or teams to streamline mail-related workflows.
Role-based access
Control access to sensitive documents based on job function.
Searchable digital archive
Full visibility + intelligent search for audits and compliance.
Frequently asked questions
Don't see your question answered? Email us instead.
To be HIPAA compliant, a virtual mail provider must follow industry requirements around data security, including end-to-end encryption, physical access safeguards, and controlled access to PHI. Additionally, the provider should be willing to sign a Business Associate Agreement (BAA), which Stable does on request for healthcare clients.
Yes! As a HIPAA-compliant provider able to sign a BAA, Stable is qualified to reliably handle patient records, lab results, and other PHI and ePHI.
Any business that needs to meet HIPAA compliance requirements. These include healthcare organizations, telehealth providers, medical billing companies, healthcare software and services startups, and more.
No. If your business handles U.S.-based PHI, you must comply with HIPAA no matter where that work takes place.
Businesses can normally start using their virtual address and online dashboard right away. Because physical mail is already in motion, mail forwarding may take a few days to kick in.
Yes; all access to mail scans stored with Stable is logged and audit-ready.
Yes. Stable offers both account-based access control (per user) and role-based access (based on job type, department, etc.).
Switching to Stable is easy
Save days of time with free assistance from our team as we walk you through compliantly changing your business address to Stable.