Virtual Mailbox for Insurance Providers

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Focus on policyholders. Let AI handle the mail.

Stable's AI-powered platform helps insurance companies streamline policyholder management, scale operations, and stay compliant by automating mail-driven workflows.

Trusted by insurance

Transform mail into automated workflows

Stable's AI-powered platform unlocks the information in your insurance mail and puts it to work for you.

Handle mail faster

Stable provides insurance companies with instant digital access to their mail, complete with AI-summaries.

Reduce manual processes

Stable automatically routes mail to the right team and pushes information to your insurance tech stack.

Stop worrying about what you’re missing

Stable monitors your insurance company for compliance health, flags due dates, and identifies urgent actions.

You can count on Stable

60%
avg. reduction in mail handling time
50%
avg. reduction in mail costs
4x
ROI within one year

Smarter mail workflows for insurance companies

Join the growing list of insurance companies using our AI-powered platform to unify mail operations across distributed teams.

1

Pick a virtual address

Use your Stable address to compliantly centralize mail intake, expand your network, and more. Multi-address support is available.

2

We receive and digitize your mail

All of your mail is received at your Stable address and processed at our in-house facilities. It’s immediately scanned and uploaded to your Stable platform.

3

Manage your mail online

From claims to policy documents to checks, you can act on mail from anywhere. Automate workflows, collaborate with colleagues, and be alerted to urgent actions.

Integrate Stable with your favorite tools

Guidewire
Applied Epic
Salesforce
QuickBooks
Vertafore
Duck Creek
Google
OneShield
Dropbox
Guidewire
Applied Epic
Salesforce
QuickBooks
Vertafore
Duck Creek
Google
OneShield
Dropbox
Guidewire
Applied Epic
Salesforce
QuickBooks
Vertafore
Duck Creek
Google
OneShield
Dropbox

An AI-powered mail solution for insurance companies

See how insurance companies use Stable to remove workflow bottlenecks created by mail processing delays, security and compliance obligations, and spikes in mail volume.

Process mail

Streamline policyholder management

Serve policyholders more efficiently by automating mail-driven workflows, from policy applications to underwriting to claims.

Handle spikes in mail volume: from open enrollment periods to major claims events, process mail surges from a centralized platform, complete with AI summaries that drive quick action.

Bring mail into your work streams: push information found in the mail directly into your claims management or CRM software.

Reduce delays: give a distributed team of field agents, adjusters, and remote staff instant access to the mail from anywhere.

scale operations

Keep insurance operations running smoothly

Use AI-powered technology to move money faster, route smarter, and never lose sight of critical policy documents.

Speed up payments: clear checks fast with automated check detection, AI summaries, automated routing, and electronic check deposit.

Automate routing: get mail to the right department, office, or branch, no matter how complex your geographic footprint.

Increase visibility: keep track of policy notices or disclosure documentation with tags, teams, and other collaboration and visibility tools.

Stay compliant

Ensure policyholder confidentiality

Maintain regulatory compliance and policyholder trust with a mail solution backed by enterprise-grade security.

Hit deadlines: act on urgent regulatory and legal mail, like audit letters or licensing documents, with automated due date notifications.

Control access: ensure only authorized teams — like underwriting or claims — see sensitive mail, with customizable permissions.

Safeguard PHI and PII: securely manage policyholder information with a HIPAA-compliant platform.

Security insurance companies can trust.

Stable is backed by enterprise-grade security and compliance built to protect your mail at every step.

Certified & compliant

Stable is HIPAA-compliant and adheres to SOC2 Type II standards. BAAs available.

Encryption & access controls

Mail data is encrypted, access is permission-based, and every action is logged for auditing and accountability.

Reliable infrastructure

Stable is built to process thousands of documents daily, complete with backups, uptime guarantees, and performance monitoring.

Frequently asked questions

Don't see your question answered? Email us instead.

Can I use Stable for my insurance company's permanent business address?

Yes, Stable offers premium virtual business addresses in major U.S. cities, including all major business hubs and tax-advantaged locations, giving you the flexibility to work from anywhere while maintaining professionalism.

Can Stable integrate with claims management or policy administration systems?

Yes. Stable supports integrations via API and secure file delivery to systems like Guidewire, Duck Creek, Applied Epic, Vertafore, and custom claims platforms. We can automatically route digitized mail — including claims notices, loss runs, medical bills, and policyholder correspondence — into your existing workflows without altering your tech stack.

How does Stable ensure our mail handling complies with insurance industry regulations?

Stable is built with compliance at its core. Stable is SOC 2 and HIPAA compliant, and all mail is processed in secure facilities with complete chain-of-custody controls. Digital records are encrypted at rest and in transit. Stable is built to process thousands of documents daily, with redundancy, uptime guarantees, and performance monitoring baked in.

Can Stable handle checks, payments, and other physical financial documents?

Yes. Stable offers secure electronic and mail-in check deposit, with automated check identification. Financial documents are digitized and automatically routed to the right teams, with AI summaries that enable quick action.

What happens to mail sent to my old address when I switch to Stable?

If you choose to transition to a Stable virtual address, we’ll provide you with pre-filled forms for quickly updating your address with entities you work with, like the IRS and state, ensuring you don’t miss any critical documents.

How long will Stable store my insurance company's mail?

Mail scans: Scanned mail is available, searchable, taggable, and actionable as long as you’re a Stable customer!

Physical mail: Physical mail is securely stored for 30 days. After this period, any mail you haven’t forwarded will be securely shredded. Don’t worry, we’ll send you a reminder via email a few days in advance to take any necessary action.

What is Stable's registered agent service?

Stable offers registered agent service in all 50 states, ensuring your company meets legal requirements across jurisdictions. If we receive government correspondence at your Registered Agent address, Stable will digitize the documents and notify you through your dashboard, keeping your business operations smooth and compliant.

What is a virtual mailbox for insurance providers?

A virtual mailbox is a secure digital platform that lets insurance providers receive, view, and manage physical mail online from anywhere – no physical mailroom required.

How does a virtual mailbox benefit insurance providers?

It helps insurers streamline operations, cut costs, and improve customer response times by turning paper mail into actionable digital files. With centralized access and automated, AI-powered workflows, teams can process policies, claims, and client communications more efficiently.

Is Stable’s virtual mailbox platform HIPAA compliant?

Yes, our platform follows strict healthcare privacy and security standards to ensure all sensitive information remains fully protected.

How does Stable’s mail service platform help with claims processing and document routing?

Stable automatically scans, sorts, and routes mail so claims, policy updates, and customer documents reach the right department instantly. This automation minimizes manual handling and speeds up response times across claims and underwriting teams.

How quickly is mail scanned and made available?

Mail is typically scanned and uploaded to your dashboard within 24 hours of receipt at our processing centers, so your team can take immediate action. Choose our New York, San Francisco, or Dallas virtual address locations for quickest processing times.

Can I automate mail forwarding or shredding?

Yes, we let you set custom automation rules for forwarding, routing or even depositing checks. Learn more about Stable's automated mail management here.

Can Stable handle high volumes of insurance mail?

Absolutely. Stable’s infrastructure is built for scalability and can manage high volumes of insurance-related correspondence daily. Whether you’re handling thousands of claims or hundreds of policy renewals, the platform keeps mail flowing smoothly.

How secure is Stable’s virtual mail platform for insurance providers?

Stable uses enterprise-grade encryption, access controls, and compliance monitoring to protect all sensitive insurance communications and documents. We are also HIPAA-compliant and SOC 2 Type II certified.

Switching to Stable is easy

Save days of time with free assistance from our team as we walk you through compliantly changing your business address to Stable.

30 day money back guarantee
Change of address guidance