HIPAA Compliant Virtual Mailroom

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Focus on patients. Let AI handle the mail.

Stable's AI-powered platform helps healthcare companies manage high mail volumes and high compliance standards by automating mail-driven workflows.

Trusted by healthcare

Transform mail into automated workflows

Stable's AI-powered platform unlocks the information in your healthcare mail and puts it to work for you.

Handle mail faster

Stable provides healthcare companies with instant digital access to their mail, complete with AI-summaries.

Reduce manual processes

Stable automatically routes mail to the right team and pushes information to your healthcare tech stack.

Stop worrying about what you’re missing

Stable monitors your healthcare business for compliance health, flags due dates, and identifies urgent actions.

You can count on Stable

60%
avg. reduction in mail handling time
50%
avg. reduction in mail costs
4x
ROI within one year

Smarter mail workflows for healthcare

Join the growing list of healthcare and health tech companies using our AI-powered platform to scale complex mail operations without compromising compliance or care.

1

Pick a virtual address

Use your Stable address to compliantly expand access to care, centralize mail intake, and more. Multi-address support is available.

2

We receive and digitize your mail

All of your mail is received at your Stable address and processed at our in-house facilities. It’s immediately scanned and uploaded to your Stable platform.

3

Manage your mail online

From provider statements to patient checks to insurance documents, you can act on your mail from anywhere. Automate workflows, collaborate with colleagues, and be alerted to urgent actions.

An AI-powered mail solution for healthcare

See how healthcare companies use Stable to remove workflow bottlenecks created by high mail volumes, regulatory obligations, and inter-state patient care.

Process mail

Streamline patient care

Serve patients more efficiently by automating mail-driven workflows that keep care progressing.

Handle spikes in mail volume: from open enrollment to tax season, process mail surges from a centralized platform, complete with AI summaries that drive quick action.

Bring mail into your work streams: push information found in the mail directly into your EHR or clinical documentation software.

Increase collaboration: ensure visibility on provider correspondence or patient records with tags, teams, and other collaboration tools.

scale operations

Reach new patients

Confidently expand knowing you can handle the complex mail workflows that come with telehealth and inter-state healthcare operations.

Go local: meet credentialing requirements with real street addresses in major markets.

Automate routing: get mail to the right department, clinic, or provider group, no matter how complex your geographic footprint.

Operate remotely: give care coordinators, billing staff, and admins instant access to the mail from anywhere.

Stay compliant

Ensure patient confidentiality

Maintain HIPAA-compliance and patient trust with a mail solution backed by enterprise-grade security.

Stay on top of urgent mail: act on claims, subpoenas, and regulatory mail with help from automated flagging of due dates and urgent actions.

Control access: ensure only authorized teams — like patient care or claims teams —see sensitive mail, with customizable permissions.

Safeguard PHI and PII: securely manage patient records with a HIPAA-compliant platform. BAA available.

Customer spotlight

How andros saves 20+ hours a month managing mail with Stable

“When I was onboarding, I kept thinking I was messing up something because nothing is ever this easy. But my Stable account was ready in two days and I started getting mail within the week. And I was like, oh my gosh, it’s done. It was really special."

Security healthcare can trust.

Stable is backed by enterprise-grade security and compliance built to protect your mail at every step.

Certified & compliant

Stable is HIPAA-compliant and adheres to SOC2 Type II standards. BAAs available.

Encryption & access controls

Mail data is encrypted, access is permission-based, and every action is logged for auditing and accountability.

Reliable infrastructure

Stable is built to process thousands of documents daily, complete with backups, uptime guarantees, and performance monitoring.

Frequently asked questions

Don't see your question answered? Email us instead.

Does Stable sign Business Associate Agreements (BAAs)?

We are able to provide a Business Associate Agreement (BAA) for all custom plan customers. Stable is fully HIPAA and SOC2 Type II compliant no matter what plan you are on, and we work with many healthcare providers to securely manage sensitive mail.

Can mail be segmented by specific teams (e.g., clinical, billing, compliance) within Stable?

Absolutely. Customizable permissions can be established that ensure the right mail reaches the right people. And we can automatically route that mail based on key words found in the content of the mail and on the envelope. Learn more here.

Can Stable integrate with our EHR, CRM, or other internal software for healthcare businesses?

Stable's Open API and webhooks make easy to integrate with any software tool in a healthcare company's tech stack. We can even help you push data extracted from paper mail into your system of record. Learn more here.

Can Stable compliantly support multiple locations/entities?

Stable has a large and rapidly growing list of premium addresses in major markets across the United States that you can use with the IRS, state and local government, and other regulatory bodies. Learn more here.

We centralize mail processing across all of your addresses, making it easy to scale mail operations as your business expands.

How does Stable ensure readiness for audits, legal defense, or payer disputes?

With Stable, you get a permanent digital record of all of your mail as well as a log of actions taken on that mail. This includes electronic check deposits, with a digital record of received and deposited checks, bank account activity, and more.

Switching to Stable is easy

Save days of time with free assistance from our team as we walk you through compliantly changing your business address to Stable.

30 day money back guarantee
Change of address guidance