
We track, measure, and are continuously investing in the quality of our document scans, but sometimes we make mistakes. In the past, if a scan had an issue the only way to request it be rescanned was through email.
Moving forward you’ll be able to request document rescans directly from the dashboard, and share a bit more context on what the issue is so we can quickly make it right.
Sometimes internal document scans contain sensitive information that you may not want others to see. In the past, the only way to request this information be redacted was through email. Moving forward you’ll be able to redact document scans directly from the dashboard.
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