Stay up to date on product improvements, operational changes, company news, and more.
If you’ve been using our Electronic Check Deposit solution, you may have noticed that the completed status for checks with a holding period didn’t make much sense. Moving forward check status will work as you expect — checks will only become completed once funds are available in your Stable holding account.
We’ve refreshed the checks view to better communicate information we think you care about. For example, we’ve made the rows more dense and combined check status and deposit date.
We’ve introduced a Bank Accounts view to reference and search all bank accounts associated with your organization! You can also select a bank account to view more information about it, and update its nickname.
If you’re depositing checks via Mail-In you’ll now be able to see the associated deposit requests and checks within the corresponding bank account view. This replaces the Deposit subsection that was previously under the Finance section in the sidebar.
We’ve renamed Lockbox to Electronic Check Deposits and you’ll now be able to see your Stable holding account ledger within the corresponding bank account view. This replaces the Lockbox subsection that was previously under the Finance section in the sidebar.
We’ve launched a second processing center in New York and will begin processing mail there the first week of December.
This sprint we added more functionality to our Public API. For example, you can now access transcribed recipient information off of the Mail Item object.
We’re continuing to improve our API so let us know if there is any other functionality you’d like to see!
We updated our weekly mailroom digests to include more relevant information. Specifically, these digests will highlight
This month we added more actions to the activity log. Now you can view who deposited, shipped, or scanned your mail — this could be a user associated with your account, a mailroom automation, an API action, or someone from our support team (by request only).