Stable is continually pushing to make mail processing faster, smarter, and more reliable. Not only are we expanding our network of in-house mail processing facilities, we’re investing in technology upgrades that will optimize the performance of those processing facilities. Our recent upgrade to our mail transcription capabilities marks a major leap forward in the speed and accuracy with which our customers receive digital access to the mail.
How Stable uses AI to automate mail workflows and deliver faster results
Stable separates itself from alternatives through its ability to use AI to automate mail-driven workflows. With Stable you can:
- Handle your mail faster: we provide instant digital access to your mail via your virtual mailbox, complete with AI-summaries.
- Reduce manual processes: we automatically route mail to the right person and push information to your systems.
- Stop worrying about what you’re missing: we monitor your legal entity, flag due dates, and identify urgent actions.
Doing this is predicated on transcribing key information about that piece of mail (sender, recipient, etc) and adding it to our systems so that it can be delivered and then acted on accurately.
This can be done in an automated way or manually. Stable utilizes both approaches effectively. But naturally, doing it manually takes longer, which means customers have to wait longer for mail to arrive at their Stable address so they can begin their mail-driven workflows.
15X faster mail transcription and near 100% accuracy, powered by AI
Our new auto-transcription enhancements change that. By applying advanced OCR (Optical Character Recognition), machine learning models trained on thousands of real-world mail samples, and artificial intelligence, Stable has increased the percentage of mail that is auto-transcribed by 15X — and does so with speed and precision.
Mail uploaded from any of our processing centers is now transcribed and assigned to the correct customer faster than ever, often in seconds. We’ve seen a majority of mail transition to near instant transcription time since this update was released. The system also uses new address normalization and intelligent matching techniques to ensure that even the most complex or handwritten mail is routed correctly. The result is near 100% accuracy in customer assignment, with far broader coverage across mail types and formats. And in situations where confidence may be lower, we put humans in the loop.
This represents a significant shift in how quickly customers gain access to their information.
- Faster turnaround: Mail can now move from upload to action within minutes.
- Higher accuracy: Every piece of mail reaches the right customer, every time.
- Smarter scaling: By eliminating manual mail bottlenecks, we’ve unlocked new capacity for growth, without increasing staffing or slowing down operations.
In short, customers get their mail faster, teams work more efficiently, and the entire system operates with greater confidence and reliability.
What’s next
This is just one step in a broader journey to make mail processing fully automated, intelligent, and effortless. As we continue expanding our use of AI and refining our models, we’ll move even closer to real-time mail processing.
At Stable, innovation isn’t just about technology. It’s about outcomes: faster delivery, fewer errors, and a better experience for everyone who relies on us to handle their mail.
