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January 28, 2025

Performance Improvements

. This sprint we invested time in dashboard performance. Most pages should load faster now, especially if you are using teams, permissions, or multiple addresses.

New York Processing Center

This sprint we also improved the software and procedures in our New York processing center to ensure your mail can continue to be delivered quickly and accurately.

January 14, 2025

Internal Tooling

This sprint invested time and resources into the internal tools we use to get mail delivered to your virtual mailbox quickly and accurately.

December 31, 2024

Check webhooks

We just released check level webhook events which include:

  • check.created
  • check.processing
  • check.completed
  • check.failed

Additionally, the check object has been updated to include timestamps for creation and the time it transitions between statuses (created → processing, processing → completed, processing or completed → failed). The check object has also been updated to include a mailItemId so we can relate the check back to the mail item.

You can read our docs here.

Search on Grow plans

Search on Grow plans is no longer paywalled! Now anyone using Stable can use search which will return results for any words that appear on the outside of pieces of mail.

December 17, 2024

Locations API

We’ve introduce the ability to upload onboarding documents directly to the API. You can view the docs here. Previously, onboarding documents had to be uploaded via our hosted URLs.

Multi-bank account support for ECD

We can now support up to 10 Stable holding accounts per organization, each configured to deposit to 1 external bank account. We can also increase this limit upon request. Before this update organizations were only able to configure deposits from 1 stable holding around to 1 external account.

Launch Phoenix, AZ and Atlanta, GA

We launched Stable in Phoenix, AZ — we can’t wait to see what businesses you all build there!

December 3, 2024

Electronic check deposits

This sprint we shipped a number of smaller electronic check deposit improvements and bug fixes.

Mail operations

This sprint we also improved the internal software and automations we use to extract information from checks to improve accuracy.

November 19, 2024

Check statuses

If you’ve been using our Electronic Check Deposit solution, you may have noticed that the completed status for checks with a holding period didn’t make much sense. Moving forward check status will work as you expect — checks will only become completed once funds are available in your Stable holding account.

Checks View

We’ve refreshed the checks view to better communicate information we think you care about. For example, we’ve made the rows more dense and combined check status and deposit date.

Bank Accounts View

We’ve introduced a Bank Accounts view to reference and search all bank accounts associated with your organization! You can also select a bank account to view more information about it, and update its nickname.

Mail-In

If you’re depositing checks via Mail-In you’ll now be able to see the associated deposit requests and checks within the corresponding bank account view. This replaces the Deposit subsection that was previously under the Finance section in the sidebar.

Electronic Check Deposits

We’ve renamed Lockbox to Electronic Check Deposits and you’ll now be able to see your Stable holding account ledger within the corresponding bank account view. This replaces the Lockbox subsection that was previously under the Finance section in the sidebar.

NY Processing Center

We’ve launched a second processing center in New York and will begin processing mail there the first week of December.