Product updates

Data extraction (alpha)

Data extraction is now in closed alpha with a handful of early customers, who are using it to automatically pull information out of the documents that they receive frequently. Data extraction is customizable to your organizations’ use case and document types, and the extracted data can be accessed in both our Dashboard and via our API + Webhooks.

Payment support

We now support a number of new payment methods like 3DS, Apple Pay, Google Pay, Amazon Pay, Link, Bank Transfers, and more.

Aggregate invoice items

Invoices with a high number of items will now aggregate to improve readability.

Mail operations improvements

This sprint we improved a number of tools we use within our processing centers for physical shipping and check depositing. Moving forward, you should expect to see both of these actions completed more quickly.

Activity logs

Activity logs now surface even more actions, and the user responsible for that action. Specifically, you can now see which users took the following actions on a piece of mail: team assignment, tag, archive, download, share, and print.

Deposit modal

We updated our bulk check deposit modal to make it more clear which checks you are depositing to which payees.

Persistent banner dismissals

A small but mighty update! Now when you dismiss banner notifications that dismissal will persist throughout your browsers session.

Self-serve registered agents

You can now add a registered agent directly in the Stable Dashboard by clicking “Add address or agent” on the home page.

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In case you’re unfamiliar with registered agents:

• Every business is legally required to have a registered agent in the state where they are incorporated; often you’ll also need a registered agent in the states where you operate, hire employees, etc
• Registered agents act as the liaison between your business and the state

Customers have told us they switched their registered agent to Stable because our service is more usable, it creates a single source of truth for physical mail (registered agents receive mail on your behalf too), and it consolidates vendors.

Workflow automations: check trigger

Workflow automations can now be triggered when a check is detected in your mail! This trigger will enable a number of new automations, such as:

• Assign all checks to the Finance team
• Assign all checks with the word “refund” to the operations team
• Assign all checks with the word “Acme Inc” to the Accounts Receivable team

Onboarding updates

We updated our onboarding flow to make it more clear what types of identification documents we can legally accept.

Activity logs

Activity logs now surface more actions, and the user responsible for that action. Specifically, you can now see which users assigned mail to which teams.

Launch Denver

You can now create a Stable address in Denver, CO in addition to these markets!

If you’d like to add a new address, you can do so directly in the Stable Dashboard. And if you don't have a Stable account yet, you can get started here!

Financial account limits

You can now associate up to 100 operating accounts with your ECD account in Stable! Previously the limit was 10.

Bulk un-tag + un-assign

You can now remove tags and teams in bulk! As part of this release, we also introduced an intermediate state when working with bulk teams and tags. When a subset of selected mail items have a team or tag, you can either (1) leave as is, (2) remove the tag/team from all mail items, or (3) add the tag/team to all mail items.

Deactivate location via API

You can now deactivate locations via API. Docs here.

Annual billing

You can now pay for Stable annually! Benefits of annual billing include reduced pricing, annual mail limits (avoid monthly overage fees during spikes in volume), and fewer invoices.

Auto-transcription improvements

We have improved the technology we use to transcribe and place mail into your mailbox. On average, you should now be receiving your mail 5h+ faster moving forward!