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Software Engineer, Full Stack, Mail Operations

๐Ÿ  Dallas, TX
Full Time
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๐Ÿ“ฌ About Stable

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Our mission is to make it simple to headquarter any business on the internet. Today, we provide companies with a business address and a dashboard to manage their physical mail online. Over 7000+ companies like Gitlab, Glassdoor, and Indiegogo use Stable to automate their mailroom and act as their permanent business address with the IRS, state, and vendors.

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The rules that regulate US entities were written in the 1800s. Stable abstracts these antiquated requirements with tools that empower modern companies to move forward faster.

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These rules don't make sense for the way we work today โ€” work takes place in the cloud and businesses are no longer tied to physical proximity or geography.

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Weโ€™re on a mission to fix the broken system of entity management. Starting with business addresses and mail, weโ€™re abstracting the complex, archaic systems that make company-building painful and turning them into delightful experiences โ€” so that modern businesses have the tools they need to move forward faster.

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We're backed by leading Silicon Valley investors like Y Combinator, Craft Ventures, Shakti, Hustle Fund, and founders from companies like Lattice, Apartment List, and FlexJobs.

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Our business is at an inflection point. Weโ€™re growing quickly with a product people love and weโ€™ve proven we can service companies of all stages and industries โ€” from early-stage startups to publicly traded companies in industries like technology, logistics, and property management.

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This is an opportunity to join an early-stage startup as one of the first employees and do work that directly impacts the future of how companies are built.

๐Ÿ‘ฉโ€๐Ÿ’ป๐Ÿ‘จโ€๐Ÿ’ป Role

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From early-stage startups to publicly traded companies, thousands of businesses trust Stable to operate their mailroom. A core component of this earned trust is our fast and reliable mail operations.

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As an early engineer on the mail operations team, youโ€™ll tackle real-world problems by integrating software, hardware, and AI into Stableโ€™s physical workflows.

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This Dallas-based role anchors our engineering presence at our processing center. Youโ€™ll visit the site regularly, working closely with operators to understand workflows, troubleshoot issues, and deploy process improvements.

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Stable is growing rapidly, and so is the scale of our physical operations. Here are a few examples of the types of projects youโ€™ll work on:

  • Hardware Integration โ€“ Build software that integrates with barcode scanners, printers, document scanners and mobile computers.
  • Internal Dashboard โ€“ Improve the software at the heart of mail operations. Improve tools for mail intake, customer requests, shipping, and team management.
  • Automation โ€“ Automate workflows across mail operations. Use artificial intelligence to automate document processing, build workflows that reduce repetition, and create systems that help teams move faster.

This role is ideal for engineers invigorated by complex real-world problems and physical operations. Youโ€™ll work closely with ops teammates and bring engineering firepower to a complex operational environment.

๐Ÿ˜€ What you value

  • Be human: Lead with empathy, act with authenticity, and enjoy what you do.
  • Stay curious: Invent novel solutions by asking why, listening, and tinkering.
  • Act quickly with purpose: Focus on what matters, iteratively improve, and move urgently towards the goal.
  • Insist on exceptional outcomes: Strive for excellence and take ownership over the outcomes you deliver.
  • Exceed customer expectations: Create delightful experiences with each interaction.

โœ… What You'll Do

  • Obsess over the customer to continuously deliver their mail faster and more efficiently
  • Obsess over operations and find seconds that compound into hours across touch-points
  • Architect and implement core infrastructure as we scale with growing mail volume
  • Lead feature implementation while balancing customer, team member, and stakeholder requirements with engineering priorities.
  • Technologies we use: React, TypeScript, Node.js, GraphQL, MySQL, and AWS (if you think a different technology can solve problems better, weโ€™re all ears)

โœจRequirements

  • 3+ years experience as a full stack engineer
  • Self-directed and comfortable leading projects
  • Excellent communication skills, with the ability to explain complex workflows, along with the big picture business context to our mail processing team
  • Comfortable working in a fast-paced, high-growth environment, balancing quick wins with longer-term strategic thinking
  • Ability to visit our Dallas, TX processing center 1-3 times per week
  • Nice to have: Familiarity with warehouse or fulfillment center technology.
  • Nice to have: Experience in startup environments or early-stage product work.

๐ŸŽ What we offer

  • Competitive salary and generous equity ๐Ÿš€
  • Unlimited paid time off ๐Ÿ–
  • Medical, dental, and vision insurance ๐Ÿฅ
  • Home office set-up ๐Ÿ–ฅ
  • Hybrid role, with regular visits to our Dallas processing center ๐Ÿ’ป๐Ÿข
  • Opportunities to shape the future of Stable and grow into leadership roles ๐Ÿ’Œ

๐Ÿ“จ Interested in applying?

Join the team