A complete review

November 29, 2023
Minh Mai

$2.201 billion! That's the projected global market value of virtual mailbox software by 2028, according to recent statistics by Business Research Insights.

Virtual mailboxes are becoming increasingly popular because they make mail management easier for people on the go. Businesses, entrepreneurs, and individuals who may not have the time or need to be tied down to a physical mailbox are leveraging the capabilities of virtual mailboxes for their mailing needs.

So what is, and how does it work? And should you use it? 

In this comprehensive review, you’ll get answers to those questions and more — plus you’ll learn about how it compares to Stable: a more feature-packed virtual mailbox provider.

A brief overview of is a cloud-based virtual mailbox provider designed to give users an easier and more convenient way to manage postal mail, packages, and documents. It offers a variety of services, including:

  • Virtual mailbox and business addresses
  • Mail forwarding
  • Online mail viewing and management
  • Package consolidation and shipping
  • Document scanning and archiving
  • Free registered agent services

When your mail arrives at their facility, will notify you through email or SMS. You can then log in to your account from any Android or iOS device and choose to have the contents of any piece of mail forwarded to your physical P.O. Box address for local pickup, scanned and uploaded for online viewing, or securely shredded. key features

Some key features of include:

  • Real mailing address that can receive mail from all carriers, including UPS, FedEx, and DHL
  • Real-time alerts and notifications for incoming mail and packages
  • Mail scanning and forwarding to address locations worldwide
  • Secure online portal for viewing and managing mail
  • Mail shredding option for added security and privacy
  • Free registered agent services for businesses
  • 24/7 customer support and mail-handling services
  • 30-day mail storage at no additional cost
  • Android and iOS mobile apps for easy access to your mail on the go

Real physical address & private suite #

One of the primary reasons why people opt for virtual mailboxes is to have a business or personal mailing address not tied to any specific location, allowing for flexibility and convenience. 

When you sign up for, you can choose from a list of available locations around the world to have your mail sent to. This includes major cities in the United States, Canada, and Europe. You will have a private suite number assigned to your mailbox, which will be used for all your mail and packages.

This comes in handy for businesses looking to establish a professional presence, individuals who frequently travel or move, and anyone who wants to keep their personal addresses private. Unlike a P.O. Box, your mailbox can receive mail and packages from all carriers, not just the USPS.

Virtual mailbox

If you're a business owner, a virtual business address helps you establish credibility, build trust with potential clients, and increase your brand's visibility. You can access content scans securely and conveniently via your online account from anywhere in the world. offers a wide selection of virtual mailbox addresses from top-tier cities, including Atlanta, Dallas, Las Vegas, Orlando, New York, and London. This means you can have a prestigious physical address in these locations without living or working there. 

Mail forwarding

With, you can set up mail forwarding for your mailbox to have your mail sent to your hotel, office, or any other address you prefer. It's also a useful service for individuals or businesses with multiple locations who want to consolidate their mail into one central mailbox.

International shipping offers international shipping for your packages at competitive rates, with free package consolidation to save you money. You can choose from several carriers, including USPS, DHL, and FedEx to suit your shipping needs.

Unlimited data storage

Another great service offers is unlimited data storage for your virtual mailbox. You can store and access all your scanned documents, mail, and packages online for as long as you like at no additional cost. You no longer have to worry about running out of space or losing important documents. Just log in to your account and access them whenever necessary.

Free shredding services offers free shredding services for any business mail or personal document, including credit card statements and legal papers you no longer need or want. This protects your personal information and helps prevent identity theft. pricing options

Virtual mail service needs vary from person to person and business to business, depending on the frequency and volume of mail received. offers four pricing plans to cater to a range of needs and budgets.

Plan 30

This is the cheapest plan, costing $7.98 per month. It includes:

  • 30 envelope scans and 10 content scans
  • Free local pickup
  • Unlimited mail recipients
  • Free registered agent services
  • Free secure shredding

Plan 50

Starting at $10.98 per month, this plan includes all Plan 30 features, plus:

  • 50 envelope scans and 25 content scans
  • Multi-user admin access
  • Storage for up to 30 days
  • Free local pickup and mail forwarding services

Plan 100

At $16.98 per month, Plan 100 includes all Plan 50 features, plus:

  • 100 envelope scans and 50 content scans
  • Suite # ending in zero e.g #550, #600
  • Free local pickup, mail forwarding, and handling services.

Plan 200

This is the most comprehensive plan, starting at $26.98 per month. It includes all Plan 100 features, plus:

  • 200 envelope scans and 100 content scans
  • Free local pickup, registered agent services, mail forwarding, and handling.

Note that additional scans will cost you $0.20 per envelope, and you can upgrade or downgrade your plan at any time to suit your evolving business needs.

Third-party review ratings for has some competitive features, but not all its reviews are glowing. We've compiled the following ratings from third-party review sites to give you a well-rounded idea of what others say about their services.

G2 has an overall rating of 4.9 out of 5 stars on G2, a popular business software and services review site. Customers praise their excellent customer service, reliable virtual mail processing services, and affordable pricing options.

"They scan my mail very quickly and use high-quality scans (so I can print and use my banking app to deposit checks). Their mail forwarding pricing is cheaper than other services I used. Their customer service is very responsive. My emails (sent during business hours) typically get answered in <1 hour. They pick up the phone and allow me to speak to a real person quickly."


Trustpilot gives a 4.8 out of 5 stars rating based on over 1,083 customer reviews. Customers commend their fast and efficient mail processing, easy-to-use virtual mailbox interface, and friendly customer service team.

"Great prices, honest transparent pricing for add-on services. Sign-up was simple and support quickly answered questions before and after sign-up. I would definitely recommend! Thank you."

"Good value and customer service, but they never received multiple pieces of mail. I also tried sending mail directly to my address and it was not received. Customer support claimed this was USPS taking a lot of time, however I gave them over a month to receive the mail I sent, and they never processed it. I don't know if this is an issue with this particular location (NYC), but it's unusable as a virtual mail service if they don't actually receive your mail!"

“I have sent mail to myself, priority USPS and still never received it. I have used this address several times to receive mail, checks from vendors, and have never not once received any scans! This is becoming a major inconvenience for my business and is now costing me money.”

How does Stable compare to and Stable are two popular virtual mailbox service providers, each with its own unique features and pricing options. However, when it comes to overall value for money, Stable stands out for a few reasons:

  • Feature-rich modern platform: Unlike, Stable offers advanced features like automations, tags, team collaboration, and API access. These features help streamline mail management, improve productivity, and provide flexibility for businesses of all sizes.
  • Change of address guidance: With Stable, you won't have to research how to change your address with the IRS, banks, or other government agencies. Stable provides pre-filled paperwork, a personalized checklist, and hands-on support to make the process seamless and hassle-free.
  • Integrations with your favorite tools: Stable seamlessly integrates with popular business tools like Dropbox, Slack, and Google Drive, making it easier to integrate virtual mailbox services into your existing workflow.
  • Advanced security measures: Stable employs the most advanced security measures to protect your sensitive mail and documents, including SOC 2 and HIPAA compliance, end-to-end encryption, and secure cloud storage. You can make check deposits, receive confidential documents, and store important files without worrying about the security of your information.

While may have lower pricing options, Stable offers a more comprehensive and modern virtual mailbox service designed to meet the evolving needs of today's businesses.

Try Stable today is a reliable and cost-effective virtual mailbox service, but if you're looking for a more feature-rich, secure, and modern platform built for hybrid and remote businesses, Stable is the way to go. 

Our exceptional features, top-notch security measures, and dedicated customer support will help you streamline your mail management processes and focus on what matters most: growing your business. 

Try Stable today and discover why businesses worldwide choose us as their go-to virtual mailbox service provider.

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