Jobs 

Head of Operations (People)

🏠 San Francisco, New York, or Remote
Full Time

📬 About Stable

Stable makes it simple to headquarter a business from the internet. Today, we provide companies with a business address and a dashboard to manage their physical mail online. Over 3000+ companies like Ethos Life, Hipcamp, and Indiegogo use Stable to automate their mailroom and act as their permanent business address with the IRS, state, and vendors.

Regulations for US entities were written in the 1800s and have changed little since. The result is a confusing system based on antiquated assumptions about the way businesses operate — requiring physical addresses, demanding wet signatures, and communicating through physical mail. 

These rules don't make sense for the way we work today — work takes place in the cloud and businesses are no longer tied to physical proximity or geography. 

We’re on a mission to fix the broken system of entity management. Starting with business addresses and mail, we’re abstracting the complex, archaic systems that make company-building painful and turning them into delightful experiences — so that modern businesses have the tools they need to move forward faster.

We're backed by leading Silicon Valley investors like Y Combinator, Craft Ventures, Shakti, Hustle Fund, and founders from companies like Lattice, Apartment List, and FlexJobs.

Our business is at an inflection point. We’re growing quickly with a product people love (NPS 75+) and we’ve proven we can service companies of all stages and industries — from early-stage startups to mid-market companies in industries like technology, logistics, and property management.

This is an opportunity to join an early-stage startup as one of the first employees and do work that directly impacts the future of how companies are built.


👩‍💻👨‍💻 Role

We believe great people are at the core of every high-performing organization — your job will be to recruit, retain, and support a world-class team. 

We’re a hybrid organization built on remote-first principles across US time zones. We have quarterly offsites for the team to get together in-person and also plan virtual events in between. We’ve always been intentional about how we ensure each person in our organization feels engaged and appreciated at Stable, and we’re excited to bring someone on to help support us in that initiative.

In the next year, we have ambitious goals to scale the team. As the Head of Operations (People), you will drive the strategy and day-to-day execution of supporting our high-performing organization.

You’ll work directly with the CEO and sit on our leadership team to develop initiatives to support the people at Stable. Here are a few examples of the types of responsibilities you’ll have:

  • Make Stable an amazing place to work — You’ll be the voice of the employee and it will be your responsibility to understand how we can ensure that employees continue to be motivated and engaged. From planning offsites to onboarding new team members, you’ll be leading initiatives that directly impact employee engagement. 
  • Manage talent acquisition process — Every team has ambitious hiring goals for the next year and will need support in moving candidates through the funnel effectively. Your role will be to standardize our hiring process across the organization and act as an extra set of hands when needed to help out with sourcing, phone screens, and scheduling interviews.
  • Take lead on operational tasks — No task is too small for you and you’re eager to support the team in operational tasks such as opening a new office or managing our virtual mailbox (with Stable, of course :)).
  • Steer internal operations direction & strategy — As a member of our leadership team, you’re opinionated about when and how to implement tools, processes, and best practices. You can ruthlessly prioritize and understand the trade-offs of that prioritization.

This role is ideal for candidates that have led an Operations or People Operations organization at a high growth startup and are invigorated by making an impact on culture and teams in the early stages.

😀 Who you are

  • Driven by impact: You consistently see the possibility in what could be. The idea that you can make the future better than the present is exciting — and you want to be surrounded by others that share this ambition.
  • Learn by doing: You are motivated by results — you collect the information you need to understand which problems are most important to solve first. When challenges arise, you believe the best way to solve them is by tackling them head on.
  • Form deep relationships: You can easily put yourself in others’ shoes and enjoy understanding varying perspectives. You’ve found a result of this tendency are relationships you care about deeply.

✅ What You'll Do

  • Manage employee experience, including onboarding, offboarding, and everything in between
  • Plan initiatives to promote team bonding and culture
  • Run payroll for employees and contractors
  • Manage talent acquisition process to meet hiring goals
  • Create a standardized process to manage performance and compensation across teams
  • Manage workplace experience at physical offices
  • Ensure compliance with local, state, federal, and global employment laws and regulations

✨ Requirements

  • 5+ years experience in an Ops or People Ops role
  • Experience working with and setting up tools (payroll, benefits, ATS, performance management, etc.)
  • Experience managing a team
  • Strong written and verbal communication skills

🎁 What we offer

  • Competitive salary and generous equity 🚀
  • Unlimited paid time off 🏖
  • Medical, dental, and vision insurance 🏥
  • Home office set-up 🖥
  • Work from anywhere within continental US time zones (PT, MT, CT, or ET) 💻
  • Opportunities to shape the future of Stable 💌

📨 Interested in applying?

Send us an email at careers@usestable.com with your resume and LinkedIn. We look forward to hearing from you!